12 Ways to Keep Your Rockstar Employees Happy
What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be for career advancement or personal reasons, the talent pool that…
What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be for career advancement or personal reasons, the talent pool that…
It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce expenditure. It is up to you to make them realize…
Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners, but we also ask our colleagues and friends who have…
Outsourcing provides opportunities for growth not just for large scale businesses, but for start-ups and small businesses as well. Utilizing outsourcing services can be a powerful strategy for scaling small…
There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be true for some aspects of your business. But with the…
Client churn, in any business, is inevitable. There are factors that we cannot control such as business downturn or company acquisitions. On the other hand, we can mitigate other factors…
Coming up with the right pricing requires various factors to consider. It needs to be competitive but at the same time reasonable enough to maintain business operations in the long…
If you have a business and you don’t have an online presence, whether local or global, you’re not giving it an opportunity to succeed. It is not like the old…
What are the considerations outsourcing providers think about when they create their pricing model? This is a good question to ask to better understand the story behind their fees. It…
Have you experienced purchasing an item and ending up feeling disappointed because your expectations were not met? This happens to many, not just with purchases but with other aspects in…