What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be…
It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce…
Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners,…
Outsourcing provides opportunities for growth not just for large scale businesses, but for start-ups and small businesses as well. Utilizing…
There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be…
Client churn, in any business, is inevitable. There are factors that we cannot control such as business downturn or company…
Coming up with the right pricing requires various factors to consider. It needs to be competitive but at the same…
If you have a business and you don’t have an online presence, whether local or global, you’re not giving it…
What are the considerations outsourcing providers think about when they create their pricing model? This is a good question to…
Have you experienced purchasing an item and ending up feeling disappointed because your expectations were not met? This happens to…