What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be…
It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce…
Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners,…
The degree of control a client has over work output varies significantly across different types of Business Process Outsourcing (BPO)…
Business Process Outsourcing (BPO) in the Philippines encompasses a variety of models, each catering to different business needs. Here are…
Outsourcing provides opportunities for growth not just for large scale businesses, but for start-ups and small businesses as well. Utilizing…
The 13th month pay in the Philippines, particularly in the Business Process Outsourcing (BPO) sector, is a mandatory benefit that…
There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be…
Client churn, in any business, is inevitable. There are factors that we cannot control such as business downturn or company…
Coming up with the right pricing requires various factors to consider. It needs to be competitive but at the same…