Beyond Borders Podcast Episode 033: Overview
Data is everywhereโbut how do businesses turn it into actionable insights? In this episode, we explore the power of data aggregation with Mirah Paris Macaorao, Operations Manager at Six Eleven Global Services. With nearly two decades of experience in customer service, sales, and business operations, Mirah shares how Six Eleven helps businesses harness data to drive growth and improve efficiency.
From lead generation to customer retention, data plays a crucial role in shaping strategies. Weโll discuss real-world applications of data aggregation in industries like e-commerce, insurance, and healthcareโplus how outsourcing partners like Six Eleven provide the tools and expertise needed to stay ahead. Donโt miss this deep dive into the future of data-driven decision-making!
What started as a 20-seat contact center in 2005 has grown into a powerhouse with over 3,500 seats across Davao and General Santos City. Six Eleven Global Services is more than a BPO providerโitโs a strategic partner dedicated to helping businesses thrive.
Specializing in Sales, Marketing, and Customer Support, Six Eleven offers customized outsourcing solutions, from lead generation and telemarketing to technical support and customer retention. Their investment in cutting-edge technology, agent development, and flexible service models ensures clients receive scalable, high-quality solutions. At Six Eleven, success isnโt just about numbersโitโs about building lasting partnerships that drive growth and innovation.
Guest Bio
With 18 years at Six Eleven Global Services, Mirah Paris Macaoraoโs journey is one of continuous growth and leadership. From her start as an outbound sales agent in 2006, she climbed the ranksโbecoming a Team Leader, then a Project Manager, and now an Operations Manager. Her expertise spans customer service retention, virtual assistance, and lead generation, with hands-on experience in industries like insurance, e-commerce, mortgage, and healthcare. Mirahโs career is a testament to dedication, adaptability, and excellence in operations management.
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Operations Manager Mirah Paris Macaorao of Six Eleven Global Services explains how businesses can transform raw data into actionable insights through professional BPO data aggregation services.
Data aggregation helps businesses turn scattered information into actionable insights, enabling better decision-making, improved customer understanding, and more efficient operations through professional BPO support.
