Beyond Borders Podcast Episode 031: Overview
What does it take to build a world-class outsourcing service? Christian Emmanuel Enriquez, Executive VP and Chief of Operations at AZPIRED, joins us to share his insights on scaling businesses, optimizing operations, and leveraging outsourcing for long-term success.
AZPIRED isn’t just another BPO—it’s an industry leader, offering PCI-compliant, ISO-certified solutions in customer service, tech support, and accounting while fostering a work environment that supports its employees with medical care, social spaces, and childcare facilities.
Whether you’re a business owner looking to outsource smartly or an entrepreneur eager to learn from a leader in strategic operations, this episode has something for you.
At AZPIRED, outsourcing isn’t just about cost savings—it’s about creating a seamless, high-quality business solution that allows companies to focus on growth while they handle the day-to-day operations.
With multiple locations across the Philippines, including Cebu and Cagayan De Oro City, AZPIRED delivers world-class outsourcing services to businesses in the United States, Canada, and Australia. Their expertise spans inbound customer service, technical support, accounting services, and more, all powered by cutting-edge technology and industry-leading security (PCI-compliant and ISO 27001:2013 certified).
But what sets them apart? Their holistic ecosystem. Beyond traditional call center operations, they’ve built an infrastructure that supports both their clients and their employees—offering a travel agency, construction and infrastructure fit-out, medical facilities, social engagement spaces, and even a child play area for their team members.
As a privately owned company, they ensure direct executive communication, enabling real-time decision-making, faster resolutions, and personalized client service.
At AZPIRED, your success is their priority. They are committed to delivering innovative solutions, high security, and unmatched reliability—all while exceeding expectations every day.
Guest Bio
With an impressive academic background and over a decade of leadership experience, Christian Emmanuel Enriquez is a driving force behind AZPIRED’s success. As Executive VP and Chief of Operations, he has played a pivotal role in the company’s growth, contributing across key areas such as Training and Development, Human Resources, Administration, and Operations.
Christian’s expertise is backed by an extraordinary educational portfolio—holding master’s degrees in Nursing, Education Management, and Business Administration, as well as doctoral degrees in Professional Studies, Strategic Leadership, and Management.
Having been with AZPIRED since its inception 13 years ago, Christian continues to lead with strategic vision and operational excellence, ensuring the company remains at the forefront of the industry.
At OutsourcingFit, we connect outsourcing companies to businesses who want to outsource. We are all about helping you find the best fit outsourcing provider to help your business scale.
If you want to learn more about scaling up your business, get a free copy of our free e-book Scaling Up With Co-managed Outsourcing – a roadmap for SMEs.
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