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12 Ways to Keep Your Rockstar Employees Happy

  • Post author:administrator
  • Post published:December 3, 2023
  • Post category:Tips

What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be for career advancement or personal reasons, the talent pool that…

Continue Reading12 Ways to Keep Your Rockstar Employees Happy

How to Retain Outsourcing Clients Experiencing Business Downturn

  • Post author:administrator
  • Post published:November 26, 2023
  • Post category:Tips

It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce expenditure. It is up to you to make them realize…

Continue ReadingHow to Retain Outsourcing Clients Experiencing Business Downturn

8 Ways Referrals Help BPO Companies Get Clients

  • Post author:administrator
  • Post published:November 18, 2023
  • Post category:Tips

Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners, but we also ask our colleagues and friends who have…

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10 Ways Outsourcing Can Help Small Businesses Scale

  • Post author:administrator
  • Post published:November 12, 2023
  • Post category:Tips

Outsourcing provides opportunities for growth not just for large scale businesses, but for start-ups and small businesses as well. Utilizing outsourcing services can be a powerful strategy for scaling small…

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10 Tips for Maintaining Client Satisfaction in Outsourcing

  • Post author:administrator
  • Post published:October 28, 2023
  • Post category:Uncategorized

There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be true for some aspects of your business. But with the…

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14 Tips on How to Minimize Client Churn in Outsourcing

  • Post author:administrator
  • Post published:October 28, 2023
  • Post category:Uncategorized

Client churn, in any business, is inevitable. There are factors that we cannot control such as business downturn or company acquisitions. On the other hand, we can mitigate other factors…

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What BPO Companies Consider when Developing their Outsourcing Service Fees

  • Post author:administrator
  • Post published:October 14, 2023
  • Post category:Uncategorized

Coming up with the right pricing requires various factors to consider. It needs to be competitive but at the same time reasonable enough to maintain business operations in the long…

Continue ReadingWhat BPO Companies Consider when Developing their Outsourcing Service Fees

8 Benefits of Having an Online Presence for Outsourcing Providers

  • Post author:administrator
  • Post published:October 14, 2023
  • Post category:Uncategorized

If you have a business and you don’t have an online presence, whether local or global, you’re not giving it an opportunity to succeed. It is not like the old…

Continue Reading8 Benefits of Having an Online Presence for Outsourcing Providers

How BPO Companies Design their Outsourcing Pricing Models

  • Post author:administrator
  • Post published:October 8, 2023
  • Post category:Uncategorized

What are the considerations outsourcing providers think about when they create their pricing model? This is a good question to ask to better understand the story behind their fees. It…

Continue ReadingHow BPO Companies Design their Outsourcing Pricing Models

12 Reminders Before Partnering Up with a BPO Company

  • Post author:administrator
  • Post published:September 30, 2023
  • Post category:Uncategorized

Have you experienced purchasing an item and ending up feeling disappointed because your expectations were not met? This happens to many, not just with purchases but with other aspects in…

Continue Reading12 Reminders Before Partnering Up with a BPO Company
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