Beyond Borders Podcast Episode 033: Overview
Data is everywhere—but how do businesses turn it into actionable insights? In this episode, we explore the power of data aggregation with Mirah Paris Macaorao, Operations Manager at Six Eleven Global Services. With nearly two decades of experience in customer service, sales, and business operations, Mirah shares how Six Eleven helps businesses harness data to drive growth and improve efficiency.
From lead generation to customer retention, data plays a crucial role in shaping strategies. We’ll discuss real-world applications of data aggregation in industries like e-commerce, insurance, and healthcare—plus how outsourcing partners like Six Eleven provide the tools and expertise needed to stay ahead. Don’t miss this deep dive into the future of data-driven decision-making!
What started as a 20-seat contact center in 2005 has grown into a powerhouse with over 3,500 seats across Davao and General Santos City. Six Eleven Global Services is more than a BPO provider—it’s a strategic partner dedicated to helping businesses thrive.
Specializing in Sales, Marketing, and Customer Support, Six Eleven offers customized outsourcing solutions, from lead generation and telemarketing to technical support and customer retention. Their investment in cutting-edge technology, agent development, and flexible service models ensures clients receive scalable, high-quality solutions. At Six Eleven, success isn’t just about numbers—it’s about building lasting partnerships that drive growth and innovation.
Guest Bio
With 18 years at Six Eleven Global Services, Mirah Paris Macaorao’s journey is one of continuous growth and leadership. From her start as an outbound sales agent in 2006, she climbed the ranks—becoming a Team Leader, then a Project Manager, and now an Operations Manager. Her expertise spans customer service retention, virtual assistance, and lead generation, with hands-on experience in industries like insurance, e-commerce, mortgage, and healthcare. Mirah’s career is a testament to dedication, adaptability, and excellence in operations management.
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