How to Retain Outsourcing Clients Experiencing Business Downturn
It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce expenditure. It is up to you to make them realize…
8 Ways Referrals Help BPO Companies Get Clients
Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners, but we also ask our colleagues and friends who have…
10 Ways Outsourcing Can Help Small Businesses Scale
Outsourcing provides opportunities for growth not just for large scale businesses, but for start-ups and small businesses as well. Utilizing outsourcing services can be a powerful strategy for scaling small…
10 Tips for Maintaining Client Satisfaction in Outsourcing
There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be true for some aspects of your business. But with the…
What BPO Companies Consider when Developing their Outsourcing Service Fees
Coming up with the right pricing requires various factors to consider. It needs to be competitive but at the same time reasonable enough to maintain business operations in the long…
8 Benefits of Having an Online Presence for Outsourcing Providers
If you have a business and you don’t have an online presence, whether local or global, you’re not giving it an opportunity to succeed. It is not like the old…
Conducting Due Diligence: Why is it important in outsourcing?
Choosing the best fit outsourcing partner for your business needs is important. Otherwise, you might end up spending your resources and not get the results that meet your expectations. Here…
Business Continuity Plan Benefits in Outsourcing
It is very important for companies to have a business continuity plan (BCP) in outsourcing. This is to ensure that operations are not heavily affected or halted if there are…
AI in BPO Companies: Will it Replace Outsourced Jobs?
Artificial intelligence has the potential to automate certain tasks and processes within the Business Process Outsourcing industry, which could lead to the displacement of some jobs. The key words here…
How AI can affect the Outsourcing Industry
You may love it or fear it, Artificial Intelligence is here to stay. While many people have decided to embrace AI into their lives, others are still hesitant about its…
