Keeping up with the times not only shows your business can adapt to change, it shows that you are open…
How do you feel when you’re ordering food from a restaurant and the waiter said your order will be served…
When searching for an outsourcing partner, it is important to consider that the safety of your information as well as…
Outsourcing can have a negative implication to business owners and employees alike due to the fear of losing jobs, but…
What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be…
It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce…
Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners,…
There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be…
Client churn, in any business, is inevitable. There are factors that we cannot control such as business downturn or company…
Coming up with the right pricing requires various factors to consider. It needs to be competitive but at the same…