Beyond Borders Podcast Episode 027: Overview
In this episode, Operations Manager Crystal Paulene Delmo takes us behind the scenes at SixEleven, sharing how the team approaches SIM registration with innovation and precision. Crystal also offers valuable insights into their strategies and processes, making this a must-listen for anyone looking to enhance their understanding of BPO operations.
SixEleven Global Services specializes in providing reliable and customized BPO solutions to help businesses thrive. Established in 2006, they operate as the first Filipino-owned, Mindanao-based international contact center, with over 1,200 seats across Davao and General Santos City, Philippines.
By leveraging advanced technologies like interactive voice response, predictive dialing, and web collaboration, SixEleven delivers 24/7 inbound and outbound support. Their expertise spans sales, marketing, and customer support, all designed to drive productivity and enhance customer relationship management for technology-driven companies.
Guest Bio
Crystal Paulene Delmo is a seasoned Operations Manager at SixEleven Global Services, with nearly 11 years of experience in the dynamic BPO industry. Known for her expertise in digital marketing, data security, and operational optimization, Crystal has a proven track record of driving efficiency and delivering results.
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