Beyond Borders Podcast Episode 038: Overview
In this episode, we sit down with Justin Pavsic, founder and CEO of Staff Domain, a global offshore outsourcing company helping small and medium businesses access world-class talent from the Philippines and South Africa. Since launching in 2018, Justin has transformed the outsourcing landscape by prioritizing ethical practices, transparent communication, and exceptional employee experiences.
We explore how Staff Domain is setting a new standard in BPO by offering smart, scalable solutions backed by research and a strong company culture. Justin also shares how his calm leadership helped navigate major challenges—including pivoting to remote operations during the pandemic without missing a beat.
Staff Domain is changing the narrative—one client, one employee, one country at a time. Since 2018, they’ve helped hundreds of small and medium businesses grow by connecting them with incredible talent from the Philippines and South Africa—without cutting corners or compromising culture.
Their secret? A people-first mindset. With world-class offices, flexible work-from-home options, and a culture that inspires loyalty, Staff Domain has created a space where professionals love to work—and where businesses thrive.
Guest Bio
Justin Pavsic is a recognized leader in the offshore outsourcing industry, known for transforming the traditional model of low-cost labor into a people-first approach. As the founder of Staff Domain, he has built a global outsourcing company rooted in strong organizational culture, positive employee experiences, and world-class working environments in the Philippines and South Africa.
Since launching Staff Domain in 2017, Justin has led the company to impressive global growth, opening multiple offices and scaling a team of hundreds. His calm, solutions-driven leadership was especially evident during the COVID-19 lockdowns, where he successfully transitioned his team to remote work with zero downtime.
A global citizen and advocate for ethical outsourcing, Justin splits his time between Las Vegas, Sydney, the Philippines, and South Africa—though he now calls Manila home.
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