SMCBPO - Directory
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SMCBPO
Description
As a Small & Medium Enterprise (SME) ourselves, we understand the pains of running and managing one. There are constant challenges such as difficulty in employing and retaining staff, multi-tasking managers handling high volumes of emails with no time to deal with the important aspect of your business. Hence, we aim to serve SMEs of different needs with a highly trained and committed bilingual outsourcing team.
Our team is based both in Singapore and China. This allows us to use Singapore as a base to reach out to global clients and yet offering a competitive English and Chinese language outsourcing service from China.
Our Advantages:
- Multi-tasking Bilingual team to attend to both your English and Chinese customer’s needs.
- Qualified Customer Service team guaranteed to ensure the highest level of Customer experience.
- PDPA and GDPR best practices, ensuring that your customers’ data are secure.
- Bespoke outsourcing for complicate processes and multitasking positions
- Cost effective outsourcing solutions for SMEs
- BPO
- BPO Support Services
- Customer Contact Centers