SMCBPO » BPO Directory

As a Small & Medium Enterprise (SME) ourselves, we understand the pains of running and managing one. There are constant challenges such as difficulty in employing and retaining staff, multi-tasking managers handling high volumes of emails with no time to deal with the important aspect of your business. Hence, we aim to serve SMEs of different needs with a highly trained and committed bilingual outsourcing team.

Our team is based both in Singapore and China. This allows us to use Singapore as a base to reach out to global clients and yet offering a competitive English and Chinese language outsourcing service from China.

Our Advantages:

• Multi-tasking Bilingual team to attend to both your English and Chinese customer’s needs.
• Qualified Customer Service team guaranteed to ensure the highest level of Customer experience.
• PDPA and GDPR best practices, ensuring that your customers’ data are secure.
• Bespoke outsourcing for complicate processes and multitasking positions
• Cost effective outsourcing solutions for SMEs