For more than 15 years, MattsenKumar has been a pioneer in establishing and transforming contact center operations for leading organizations across the globe. With over 13 years of providing third party quality monitoring through our exclusive partnership with HyperQuality (an Avaya company now), quality has always been in our DNA.
Our team not only focuses on providing successful transactional output but also offers business analytics and process improvement strategies by leveraging our Business Insights expertise.
Our services include contact center outsourcing, back-office operations management and specialized services like business process improvement.
