Data Protection in Outsourcing
When searching for an outsourcing partner, it is important to consider that the safety of your information as well as the data of your business will be safeguarded. If your…
10 Ways Offshore Teams Support Onshore Teams in Outsourcing
Outsourcing can have a negative implication to business owners and employees alike due to the fear of losing jobs, but that is a thought of the past. We are now…
12 Ways to Keep Your Rockstar Employees Happy
What makes employees stay? Each employee has a goal that keeps them motivated and focused at work. Whether it be for career advancement or personal reasons, the talent pool that…
How to Retain Outsourcing Clients Experiencing Business Downturn
It is not always smooth sailing for businesses. Seasonal downturn can happen and clients tend to find ways to reduce expenditure. It is up to you to make them realize…
8 Ways Referrals Help BPO Companies Get Clients
Word of mouth is very important in any kind of business, including outsourcing. We conduct research for potential BPO partners, but we also ask our colleagues and friends who have…
The degree of control a client has over work output
The degree of control a client has over work output varies significantly across different types of Business Process Outsourcing (BPO) operations. Here's a breakdown: Captive Centers: In captive centers, the…
Types of BPO common in the Phillipines
Business Process Outsourcing (BPO) in the Philippines encompasses a variety of models, each catering to different business needs. Here are the primary types: Captive Centers: These are in-house outsourcing centers…
10 Ways Outsourcing Can Help Small Businesses Scale
Outsourcing provides opportunities for growth not just for large scale businesses, but for start-ups and small businesses as well. Utilizing outsourcing services can be a powerful strategy for scaling small…
13th month pay in the Philippines
The 13th month pay in the Philippines, particularly in the Business Process Outsourcing (BPO) sector, is a mandatory benefit that all employers must provide to their non-managerial employees, to be…
10 Tips for Maintaining Client Satisfaction in Outsourcing
There is always room for improvement. Some may say “Don’t fix something that is not broken,” and that can be true for some aspects of your business. But with the…
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