Achieving BPO Success with SixEleven CEO Michael Bian: Precision, Reliability, and 24/7 Support

Beyond Borders Podcast Episode 016: Overview

Join us in this episode as we chat with Michael Bian, CEO of SixEleven Global Services and Solutions. SixEleven is dedicated to delivering the essentials: meticulous attention to detail and prompt, accurate problem-solving. They provide reliable, straightforward BPO solutions tailored to meet all your business needs.

As a strategic partner, SixEleven offers 24/7 inbound and outbound support to bolster your company’s presence in today’s competitive, tech-driven market. They excel in integrating cutting-edge technologies into their daily operations, ensuring simplicity and precision to achieve your specific objectives. Their services are designed to seamlessly support your business.

Since it began operations in May 2006, SixEleven Global Services and Solutions has grown into a 1,200-seat contact center located in the bustling metropolitan areas of Davao and General Santos City in the Philippines. As the first Filipino-owned, Mindanao-based international contact center, they are committed to providing high-quality services in sales, marketing, and customer support.

Their team of dedicated professionals, equipped with modern facilities and advanced technologies such as interactive voice responses, automatic call distribution, predictive dialing, automatic number identification, web collaboration, and email management, is committed to excellence and professionalism.

SixEleven is dedicated to delivering top-tier Customer Relationship Management (CRM) services that enhance corporate productivity, growth, and profitability. They offer a comprehensive suite of CRM support services designed to meet the needs of technology-driven companies, adding value to their business operations, product and brand development, and after-sales services.

At OutsourcingFit, we connect outsourcing companies to businesses who want to outsource. We are all about helping you find the best fit outsourcing provider to help your business scale. 

If you want to learn more about scaling up your business, get a free copy of our free e-book Scaling Up With Co-managed Outsourcing – a roadmap for SMEs.

Are you a BPO provider and want businesses who are looking to outsource to easily find you and know more about your business? Join our online directory here.