Integra CCSIntegra CCS Contact: Paula Hartmann
Integra was founded in 2008 after noticing that there was a great disagreement in the contact center sector to address the high agent turnover that led to a drop in productivity.
Our purpose is to give Contact Centers a tool to effectively rock their goals with the time and freedom to focus on what matters by helping them to live more organized lives.
We believe in making agent’s work simpler, organized and more enjoyable. We are convinced that this is the only way to achieve real customer satisfaction.
We help our customers to achieve this by making our software platform an All-in-One, simple and flexible solution. As we know every customer is unique, we created development tools for them to be able to personalize everything.
If you are the kind of Contact Center who likes to have everything monitored in real time, in one unique and single screen, we have something for you! Connect with your clients in the best way possible with a unique software platform.